RETURNS & REFUNDS POLICY
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Returns & Refunds Policy
Thanks for shopping with MONEY CONSCIOUS LLC. We want you to love your new T-shirt. If something isn’t right, here’s how returns, refunds, and exchanges work.
Eligibility for Returns
Most items can be returned within 30 days of delivery. To be eligible for a return, items must meet these conditions:
- Unworn and unwashed with all original tags attached
- In the original packaging
- Not a final sale item (some items may be clearly marked as final sale on the product page)
Gift cards and downloadable products are not eligible for return.
How to Initiate a Return
- Contact us at moneyconsciousllc@gmail.com with your order number and the item(s) you’d like to return. We’ll review eligibility and provide a Return Authorization (RA) if approved.
- We’ll email you an RA and instructions. If the return is due to a defect or wrong item, we’ll provide a prepaid label.
- Ship the item back within 30 days of receiving the RA. Returns received after 30 days may not be eligible for a refund.
Refunds and Processing
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, refunds are issued to the original payment method within 5–7 business days. Original shipping charges are non-refundable, unless the item arrived defective or the wrong item was sent.
Exchanges
We’re happy to exchange for the same item in a different size or color, subject to availability. To start an exchange, follow the same steps above and indicate you’d like an exchange. If you’d prefer, you can place a new order for the desired size/color, and we’ll process the return once received.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective, incorrect, or the wrong item was sent. If eligible, we’ll provide a prepaid label. For all other returns, you’ll be responsible for shipping the item back to us.
Damages and Issues
If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the damage. We’ll arrange a replacement or refund as appropriate and cover shipping costs.
Need Help?
If you have questions about your order or the returns process, contact us at moneyconsciousllc@gmail.com or visit our store at moneyconsciousllc.com.